CNDCS Wholesale Sourcing, LLC strives to make you purchase with us a pleasant and safe experience.

Replacement Canopies and Mosquito Netting that we sell will only fit specific models, manufacturer and manufacturer years and therefor will not fit any other model gazebo. All name brand canopies and mosquito netting we sell are exact, factory replacements. Please make sure the item you purchase, matches the exact model, make and year of the gazebo you own.

Our customer service department is always interested in working with our valued customers. If you have any questions regarding a product you purchased from The CNDCS Canopy Company, please contact our customer service department during normal business hours which are M-F from 8am - 5pm (Central). CNDCS Wholesale Sourcing, LLC reserves the right to change written company policies at any time. 

• Cancellation of order can only be done, before the item is processed for shipment
• These policies cover all products, unless otherwise stated in the individual ad
• Customer must contact us for RMA number within 90 calendar days of receipt of the item / product
• Returned item(s) subject to a 15% restocking fee
• Returns can only be accepted in original packing and packing materials
• No refunds or exchanges can be make after 3 months of when the product was purchased
  
• Customer is responsible for all shipping charges
• Any return that does not have an a RMA number assigned and written on the outside of the box - will be refused
• The CNDCS Canopy Company does not accept COD shipments
• All return items are inspected for damage
  

If you are returning a product:

Please contact us for detailed instructions to obtain a Return Merchandise Number ( RMA ) at support@cndcscanopycompany.com within 90 calendar days of the receipt of the item. Please write the RMA number on the outside of the carton / box so the shipping dock can expedite the return and process the refund. All products returned to The CNDCS Canopy Company are inspected for damage and if damage is found that is not from a factory defect, additional charges may apply via refund or a refund may not be granted. 

If you are exchanging a product: